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Housing Program Manager

  • Full Time
  • Raleigh

City of Raleigh

Job Description
The Community and Small Business Development Division of the Housing and Neighborhoods Department administers the City’s housing and community development programs funded with local and federal funds. These resources support a wide range of programs that add value in the community, including citywide first-time homeownership loans, affordable rental housing, rehabilitation of existing housing stock, housing initiatives for the homeless and public services. Many activities are carried out through third parties which involves contracts and contract administration, loan agreements and loan administration, and the issuance of NOFAs and RFPs and other instruments. Work also includes implementing elements of the City’s Strategic Plan relative to affordable housing and related areas. Additionally, the work includes the compliance with federal regulations and local and departmental policies

Hiring Range: $63,000.00 – $80,000.00 (promotional range may vary)

Duties and Responsibilities

  • The City’s Housing Programs Manager is responsible for overseeing loan management and management of City and federal housing loans programs. Loan administration includes intake, origination, funding, servicing, underwriting approvals, closing, loan modifications, payoffs and foreclosures for all City loan programs. The position is supervisory and manages the work plans for unit staff.
  • Manage the City’s affordable housing programs by tracking the budget, beneficiaries, schedule of expenditures, HUD compliance requirements and loan repayments that result in future revenue for the program. Manage the allocation of HOME, CDBG and housing bond funds to ensure an open and competitive application process. Provide leadership and staff training. Implement policies, procedures, and internal controls to ensure compliance with federal and city requirements.
  • Manage the City’s loan portfolio by tracking the collection of scheduled loan repayments and collection of delinquent loans and reporting performance to management and Finance. Serve as liaison with attorneys in bankruptcy filings and foreclosure procedures. Review loan servicing reports for accuracy and completeness. Manage the City’s third-party loan servicing contract providing direction on the management of loans.
  • Provide oversight of the city-wide second mortgage loan program for first-time homebuyers and the loan programs for rehabilitation of property for elderly and disabled homeowners. Supervise the underwriting of loans for purchase and rehabilitation of property to homeowners and investors.
  • Provide oversight of the Joint Venture program for the construction or rehabilitation of multifamily units using Low Income Housing Tax Credits. Supervise the evaluation of developer proposals, including financial analysis, project feasibility, developer capacity and financial strength. Manage the monitoring process for federally funded loans and projects to ensure continuing financial and programmatic compliance.
  • Additionally, leads or coordinates with others to ensure beneficiary and other data is accurately entered into the Integrated Disbursement Information System (IDIS) and that deadlines for the commitment or expenditure of HUD funds are met. Additional duties may be assigned.

Typical Qualifications
Bachelor’s Degree in real estate, urban planning, construction management, business administration or directly related and five years of affordable housing development finance program experience related to assignment and two years of supervisory experience.


An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Computer Skills:
To perform this job successfully, an individual should have working knowledge of Microsoft programs, Windows accessories and PowerPoint and Publisher.

Preferred Certifications, Licenses, Registrations:

  • AICP
  • NDC Housing Development Finance Professional Certification
  • Valid North Carolina Driver’s License

Additional Information

ADA and other Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an indoor or office environment.


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