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Research, Systems & Data Division Director

Website Wake County

What You’ll Be Doing
An integral part of Housing leadership, the Research, Data and Systems (RDS) Division Director is responsible for leading the Department’s data strategies. This includes standardized data collection protocol and innovative management practices which empower the department and community partners to use data to improve service delivery and program performance. The RDS Division identifies and implements dynamic data tools for improved reporting, analytics, or communication.

The Division Director will have knowledge of techniques and products to efficiently gather and report data for program compliance, funding opportunities, community engagement efforts and annual reporting. They will establish research and engagement methods to enhance programs and inform new initiatives. The RDS Division also operates the Landlord Engagement Unit which matches renters and landlords through a robust housing database to ensure fair and accessible housing is available.

About Our Team
Wake County’s Department of Housing Affordability and Community Revitalization goal is to ensure that quality affordable housing is available and accessible for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include: Community Revitalization, Development Financing, Homeless and Prevention Services, Emergency Shelter, Support Services and Permanent Supportive Housing.

The Basics (Required Education and Experience)
Bachelor’s Degree in Research, Social Work, Public Administration, Business, Urban Planning or related field
Six years of experience in research, policy and/or management analysis including at least two years of supervisory experience
Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)
Master’s Degree in Research, Social Work, Public Administration, Business, Information Technology or related field

How Will We Know You’re ‘The One’?

  • Ability to provide effective department-wide leadership around data initiatives
  • Demonstrated successful ability to generate and implement innovative solutions
  • Manage several priorities simultaneously, as well as establish and meet deadlines
  • Critical problem solving and analytical thinking skills to identify, negotiate and facilitate solutions
  • Ability to monitor and collect research data to access accuracy, validity, integrity and analyze statistics and other data
  • Ability to interpret and evaluate results and create reports and/or presentations
  • Ability to use the results of strategic analysis to establish and commit to a course of action in order to accomplish long-range goals or the vision of the organization
  • Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness
  • Ability to develop strategies using new technology to enhance decision making and understand the impact of technological change on the department

About This Position
Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon – Fri 8:30am – 5:15pm

Hiring Range: 95,289 – 171,515

Market Range: 95,289.00 – 171,515.00

Posting Closing Date: 7:00 pm on 5/13/2024

To apply for this job email your details to

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